No. Repair estimates are very standardized. Most reputable, licensed shops utilize a computerized repair database to produce accurate damage estimates. A large difference between estimates could mean that the lower one is calling for parts other than new factory original or has missed a great deal of damage that will have to be addressed during the repair process. We want you to be fully informed about the parts and procedures we will use to repair your vehicle. We will work closely with your insurer to repair your vehicle quickly, safely and cost-effectively.

Today's modern factory finishes incorporate multiple coats of highly specialized paints. We have made a major investment in the finest computerized paint mixing system available and constantly upgrade our equipment and database to ensure that each vehicle we paint matches the factory original color. We take special pride in our ability to match factory finishes as the final step in the repair process.

You will be notified when your vehicle is ready to be picked up. Feel free to call or e-mail your adviser during the repair process if you have questions or concerns.

The amount of deductible that you will be responsible for is determined by your insurance policy. Insurance companies determine fault by your account of the accident when you make the claim, and by reviewing the accident report filed with the police department. If you aren't sure about your deductible, you can call the claims department and they can tell you whether your insurance company has waived your deductible or whether you will be responsible to pay this when you pick up your vehicle.

If you have a deductible, it will be your responsibility to pay the shop when you pick up your vehicle. If you aren't sure about your deductible, you can call the claims department and they can tell you whether your insurance company has waived your deductible or whether it will be your responsibility.